Progeny Genealogy Customer Support: Acadian-Cajun Family Trees - Progeny Genealogy Customer Support

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Acadian-Cajun Family Trees Customer problem using

#1 Guest_Yvon Cyr_*

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Posted 11 December 2006 - 06:15 PM

Customer contacted Yvon Cyr re. the following...

Hi, I recently purchased and received Acadian-Cajun Family Trees. Unfortunately I have Windows XP and received the following message when I tried to download it: C:\WINDOWS\SYSTEMS32\AUTOEXEC.NT. The System file is not suitable for running MS DOS and Microsoft Windows Applications. Is there any way that I can run this CD? I am so disappointed.
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#2 User is offline   Peggy Icon

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Posted 13 December 2006 - 08:32 AM

Contacting customer directly. Looks like this customer has corruption of some crucial files which affect the installation.

If others experience this problem, this link might be helpful:

http://www.cleansoft..._Quick_Fix.html
Peggy LeBlanc
Product Specialist
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